Our commitment
Fazool is a Muslim marriage app exclusively for adults. We are committed to maintaining a safe platform and to the prevention of child sexual abuse and exploitation (CSAE) in all forms. This page describes the standards and practices we follow to protect minors and comply with applicable child safety laws.
Age requirements and verification
Fazool is strictly for users aged 18 and older. We enforce this through multiple layers:
- Date-of-birth gate: users must enter a date of birth confirming they are at least 18 years old during registration. Accounts created with a date of birth below 18 are rejected.
- Government ID verification: users who complete identity verification submit a photo of a government-issued ID. Our system confirms the user's real name, date of birth, and minimum age before granting a verified badge.
- Profile review: our moderation team reviews profile photos for compliance with age and content policies. Profiles that appear to belong to a minor are suspended immediately pending investigation.
Prohibited content and conduct
The following are strictly prohibited on Fazool and will result in immediate account termination and, where required by law, reporting to the relevant authorities:
- Any content that sexually exploits or abuses a minor (CSAM).
- Grooming behavior or any communication that sexualizes a minor.
- Sharing, distributing, or soliciting child sexual abuse material.
- Attempts to circumvent age verification or impersonate an adult.
Detection and moderation
Automated scanning
All photos uploaded to Fazool are scanned using industry-standard hash-matching technology to detect known CSAM before the image is stored or made visible to any user.
Human review
Our moderation team reviews flagged content, reported profiles, and identity verification submissions. Reviewers are trained on child safety policies and required to report CSAM to the National Center for Missing and Exploited Children (NCMEC) and equivalent authorities in other jurisdictions.
Message monitoring
Messages that are reported by users are reviewed by our team. We do not use end-to-end encryption for messages, which allows us to investigate reports of harmful content and cooperate fully with law enforcement.
In-app reporting
Every user profile and conversation on Fazool has a report button. Reports are reviewed by our moderation team within 24 hours. Reporters can flag concerns under categories including "Underage user" and "Inappropriate content."
Users can also block any account, which immediately prevents all further contact and flags the account for review.
Designated safety contact
Our designated child safety point of contact is available to speak with law enforcement, regulators, and researchers about our CSAE prevention practices and compliance.
Email: fazoolapp.usa@gmail.com
Policy updates
We review and update these standards at least annually or whenever there is a material change in our practices or applicable law. The effective date at the top of this page reflects the most recent revision.